From Climate Action Confusion to Collaboration: Towards Common Agenda Setting

All over the world, organizations are gearing up to address the causes and effects of climate change. However, none of them can do this on their own, joining forces is of the essence.

The 2015 Paris Agreement was a major milestone in accelerating this process of global collaboration:

The Paris Agreement builds upon the Convention and for the first time brings all nations into a common cause to undertake ambitious efforts to combat climate change and adapt to its effects, with enhanced support to assist developing countries to do so. As such, it charts a new course in the global climate effort.

Although the intentions in Paris were good, as we all know there is still monumental confusion and dithering everywhere about what exactly needs to be done, in what way, when, and by whom. Part of this has to do with climate change being such a wicked problem: not only the problems and possible solutions are fuzzy and open-ended, but also which stakeholders should be involved. On the one hand, a plethora of inspiring, concrete initiatives is emerging worldwide that help inspire thinking and acting. On the other hand, as the challenges are so immense and urgent, they cannot be solved by such scattered initiatives in isolation. We need scalable, evolving collaborations, focusing on systems and policy change and committed to by a myriad of societal stakeholders. Only then can the massive transformation of the global political and economic order take place that is required to reach measurable collective impact in time.

The 2018 Dutch Klimaatstroom Zuid Climate Summit

Early 2018, in the southern Netherlands, several organizations, including the Province of North Brabant, the Brabantse Delta regional water authority, provincial future studies institute BrabantKennis and the municipality of Breda  were thinking along these lines. They decided that to effectively address their share of the Paris Agreement goals, a movement of organizations in the three southern Dutch provinces of Zeeland, Noord-Brabant en Limburg should be started: Klimaatstroom Zuid (Climate Flow South).

From their manifest:

Collaborating with Concrete Goals in Mind

Every participant has its own responsibility, while at the same time we need to work collectively. We can succeed by collaborating with concrete goals in mind. The will is there. What matters is that solutions are realized across the boundaries of individual organizations and sectors.

To kick-off this “climate movement of inititatives”, a climate summit was organized in the former Breda domed prison  in June 2018. A fitting location for policy and decision makers plotting their way to escape from the global governance system that keeps us all trapped in climate inaction…

As the manifest states:

The manifest is not a goal in itself. It is part of a movement towards more attention for the climate in the Southern Netherlands. Furthermore, there is a connection with the national climate ambitions. To translate those ambitions into a concrete action perspective, we organize a climate summit of and for the Southern Netherlands on June 4, 2018. We bring together existing initiatives to accelerate and bundle them, and also to connect them to the proces of the National Climate Agreement. We determine how we will realize the further ambitions and specifythe desired transition paths for the various sectors. In this way, we will arrive at concrete implementation plans with measurable results.

Interest to participate in this hands-on summit was beyond expectation. Representatives of over 80 governmental agencies, 100 non-governmental organizations, and 130 companies participated in the conference, not only symbolically, but also concretely in so-called working “arenas”. These had the explicit goal of arriving – during the day – at draft agreements for specific combinations of themes and domains/sectors, as starting points for future collaborations. Following the classification of the National Climate Agreement negotations, the themes included Energy, Climate Adaptation, and Circular Economy , whereas the sectors concerned Electricity, Built Environment, Industry, Agriculture & Rural Areas, and Mobility & Logistics.

Discovering  Collaborative Common Ground in Budding Climate Coalitions

All over the world, even when the intentions and enthusiasm are heartfelt, fragmentation of efforts and bureaucratic inertia remain major problems. These institutional hurdles stand in the way of transforming the nascent climate change coalitions of the willing into effective and scalable collaborative networks with collective impact. The stakeholders involved are already engaged in numerous initiatives, each with their own goals, interests, governance procedures and collaborative culture. There is no overarching hierarchy that can command & control everybody into the same direction, nor would that ever be even possible and desired: the complexity and scale of the climate adaptation and mitigation challenges ahead and the many divergent, often contradictory organizational interests involved preclude that.

Of course, top down (inter)governmental frameworks and directives remain crucial, to legitimize and enforce the boundaries of the collaboration between societal stakeholders. However, within those political boundaries, we need a different paradigm to provide the necessary alignment and coordination. Instead of centralized, forced integration of climate change initiatives, we should work on smart scaling through common agenda setting: identifying conceptual and actionable common ground between existing initiatives, weaving ever more meaningful connections between them, and identifying collaboration gaps that can be filled by new initiatives. A light and agile form of alignment of initiatives, if you will, partially integrating them only where useful and feasible.

community network development cycle

With this philosophy in mind, we decided to use the CommunitySensor methodology for participatory community network mapping in combination with the Kumu online network visualization tool to symbolically map the collaborative connections between the initiatives represented at the summit. Previous experiences, like the participatory mapping of social innovation connections between major European cities and collaborative connections between participants in a global agricultural conference, had demonstrated the usefulness of such an approach.  By showing that there are already many, often hidden, collaborative links between initiatives – the “connection force” – and subsequently actively making sense of them, the potential for achieving collective impact turns out to be much larger than one would think at first sight. By developing a visual knowledge base representing that connection force, stakeholders should, first, become aware of that hidden collaborative potential.  Second, such a systematic knowledge-driven approach could help more easily identify issues, priorities and next actions to address the WHAT? SO WHAT? NOW WHAT? questions in growing these extremely complex collaborations.

Visualizing the climate initiative connections

So how did we make visible the connections between the climate initiatives submitted during the conference?

Preparation

Prior to the summit, in consultation with the summit organizers, we defined the following common element types, drawing from both concepts key to the National Climate Agreement negotiations then taking place, as well as the focus of the conference working arenas:

  • Themes
    • Energy, Climate Adaptation, and Circular Economy
  • Sectors
    • Electricity, Built Environment, Industry, Agriculture & Rural Areas, and Mobility & Logistics
  • Projects/Initiatives
  • Organisations
  • Locations

Of course, these are just rough simplifications of a messy working reality, but they were deemed sufficient to sketch some of the initial contours of potential common collaborative ground in a very complex field.

Different possible connection types between these elements were also defined, for example, a project/initiative having a location, or contributing to a particular theme or sector.

We then configured a visual knowledge base using the Kumu visualization tool. This configuration included defining an initial set of perspectives on the collaboration ecosystem, to help focusing on potentially relevant subsets of connections. Examples of such perspectives included which stakeholders are already involved in what projects and initiatives, what projects and initiatives contribute to which themes, and what projects and initiatives are worked on by what sectors?

Climate Summit Day

On the summit day itself, we set up a “mapping station” on the periphery of the main stage. Interested members of the audience who wanted to register their project or initiative could fill out a simple survey  – in either paper or electronic form – and submit it to the mapping team. We processed the forms on the fly, adding the data to the growing Kumu knowledge base.

Key to the CommunitySensor methodology is that the mapping is not  about the maps as deliverables on their own, but about the process of participation of the community of stakeholders, from defining the mapping language, collecting the data, to making sense of the evolving maps and using them in their collaboration processes.

Excerpt of the bird’s eye view on the collaboration ecosystem of the 2018 climate summit participants

Despite the mapping event literally only being a side show, and the data collected forming only a very random sample, at the end of the conference, we had already put 47 projects / initiatives, 144 organisations, 37 locations, and 428 collaborative connections between them on the map. You can get a sense of what those connections were through the following example perspectives on the emerging collaboration ecosystem:

There are also more specialized and actionable perspectives, such as the collaboration contexts for the various arenas. An example is the arena where decision makers are collaborating on the theme Energy and the domain/sector Built Environment.

Although such general perspectives are good starting points for common sensemaking, there are many other ways to use the knowledge base in generating useful agenda setting perspectives. For example, this customized perspective shows the projects/initiatives around and between the four largest cities in the province of Noord-Brabant. This could be used by, say, municipal and provincial decision makers,  for discussions on which existing or new (inter)city initiatives to develop to jointly  get more meaningful and scaled up climate action going.

The climate projects/initiatives that the cities of Breda, Tilburg, Eindhoven, and Den Bosch have in common

Still, such maps are meaningless without together making sense of them: what parts are relevant for understanding one’s own position in the ecosystem, identifying new partners, opportunities for linking up existing initiatives or starting new ones, and so on? One way we promoted such small scale sensemaking, for example, was to take interested participants on a private tour of the map at the mapping station. People were very interested in discovering the to them often unknown connections around themes, sectors, or locations their collaboration had in common with other endeavors.

Source: Klimaatstroom Zuid

We also engaged in more scaled up, collective sensemaking. Several times throughout the summit day, I was invited to the main stage to be briefly interviewed by the conference chair in my role as map maker, to present interesting perspectives on the map-in-progress. This, in fact, was the main outcome of the day: giving the audience a glimpse of how much (potential) common collaborative ground there already was between all their projects and initiatives, and how important it was to actively reflect upon them. Showing the connection force implicitly present between – on the surface – often fragmented efforts conveyed a powerful message that reaching collective impact is not just about starting more initiatives, but also about more systematically aligning and connecting those efforts.

After the summit

After the summit, its initial results were made available on the Klimaatstroom Zuid website . The photo gallery  gives a palpable sense of the level of participation and enthusiasm throughout the day. The map of collaborative links between existing initiatives was also included as a symbolic representation of the connection force between existing initiatives  on that day. It gives a good sense of the potential power that is there to reach impact together faster if only we could get our act TOGETHER.

The Climate Summit kicked off an ongoing process of ever closer climate action collaboration between a multitude of stakeholders at and between the provincial, regional, and municipal levels. Of course, it is not easy to keep the energy and focus generated during such an inspiring launch event. Setting common working agendas together requires very hard and ongoing work, for which a visual knowledge base-driven approach could provide important support. The Klimaatstroom Zuid coalition is still taking shape in a complex field of initiatives and interests, but bit by bit momentum is building.

Towards common agendas with impact: participatory mapping to help break the “collaboration paralysis”

Participatory mapping of the collaboration ecosystems that are to make impactful climate action happen should be a crucial input to make sense of actual and potential collaborations. Of course, it is not a panacea. People often say that “the maps are so complex”. True, but only such a tiny snapshot of initiatives at one event of thousands all over the world already shows such a complex (yet still highly simplified) web of collaborative relations. How then are decision makers to grow impactful alliances at regional, national, and international levels without a more systematic approach to common agenda setting?

As we continue to experiment with making such actionable maps, the perspectives through which to look at them, and the settings in which we make sense of them (e.g. workshops, meetings, brainstorming sessions, project planning), we are developing increasingly useful ways to inform common agenda setting and collaborative alliance building processes.

We are still only scratching the surface of what exactly are climate change collaboration ecosystems, what are useful visualizations of these networks, and how to use these effectively in common agenda setting efforts.  Not only in high profile climate summits but also in the more mundane, but possibly even more important day to day policy making efforts.

I hope to have made clear in this post that we MUST address this collaborative complexity head on, if we are to jointly, timely and more effectively build the collaborative infrastructures the world so desperately needs to address the massive climate change challenges ahead. There is no more precious time to lose by remaining stuck in avoidable collaborative ignorance.

 

New publication: Co-Discovering Common Ground in a Collaborative Community: The BoostINNO Participatory Collaboration Mapping Case

A. de Moor (2019). Co-Discovering Common Ground in a Collaborative Community: The BoostINNO Participatory Collaboration Mapping Case. In Proceedings of C&T 2019, June 3–7, 2019, Vienna, Austria

 

Abstract:

Collaborative communities are learning communities aimed at accomplishing common goals within often complex collaboration ecosystems. Their development requires catalyzing the process of co-discovering collaborative common ground. BoostINNO was an EU networking project aimed at building a collaborative community in which ten major European cities who are leaders in social innovation shared knowledge lessons learnt. We show how the CommunitySensor participatory community network mapping methodology and the Kumu online network visualization tool were combined to support participatory collaboration mapping among the BoostINNO community members. Two experiments were conducted: (1) finding collaboration partners and (2) comparing social innovation lessons learnt on urban spaces developed by each of the cities. We found that the mapping process indeed helped to trigger and focus productive sensemaking conversations. Limitations include the complexities of the maps, the mapping technology, and lack of dedicated time for sensemaking processes. Still, promising proof of concept has been shown in using participatory collaboration mapping for common agenda setting towards collective impact.

Mapping the social innovation ecosystems around public libraries together: the Czech connection(s)

Public libraries are cornerstones of civil society. They form the “third places” where individual citizens meet and mingle, get informed, learn, as well as form and share opinions. Increasingly, however, public libraries are also seen as the meeting and co-working hubs of the many communities making up the rich fabric of urban society. Thus, public libraries are getting new, societal roles as city labs and social innovation catalysts.

The Tilburg Public Library  is known for its groundbreaking library innovations, such as the recently opened LocHal, which is truly a “world-class urban living room for Tilburg in an iconic former locomotive shed of the Dutch National Railways”. More about that in a future post. Another one of its strategic innovations concerns the KnowledgeCloud, the “network in which persons, communities and organisations meet one another both online and offline to discuss current, societally relevant themes”. It has grown into a national library project, including several other Dutch public libraries as well as the Dutch Royal Library.

From 2013-2015, I was the project leader for developing the initial demonstrator of this KnowledgeCloud. In the project, I used my experience with knowledge sharing for social innovation to help conceptualize the KnowledgeCloud methodology, network, and platform. This rich experience has convinced me even more of the crucial role that public libraries all over the world (should) play in dealing with many of the complex, “wicked” problems playing out at the local and regional levels.

In the meantime – as you know if you have been following my work – the main focus of my fundamental R&D and practical consultancy has become the CommunitySensor methodology for participatory community network/collaboration mapping supported by online network visualization tool Kumu. Helping community networks visualize their common ground is essential in creating more effective collaboration between such a wide variety of stakeholders. Think of European cities sharing social innovation lessons learnt or Malawian farmers and other stakeholders jointly improving their agricultural governance practices.

A Czech connection: the CIDES project

These research and consultancy interests – public libraries, social innovation, and participatory community network mapping – have come together in the Czech Center for Social Innovation in Public Library and Information Services (CIDES) project. This major ESF-funded project – coordinated by the Division of Information and Library Studies of Masaryk University in Brno, the second-largest city of the Czech Republic – aims to strengthen the social innovation capabilities of the Czech public libaries. As the Czech Republic has the highest density public library network in the world (one library for every 1,971 Czech citizens!) , it is an ideal testing ground for developing new public library concepts.

Because of my relevant expertise, I was asked to participate as an external expert in the CIDES project. Since 2017, I have been on several working visits to Brno and Prague. It is a very inspiring project to be involved in, because of its scope and importance, as well as the professionalism and dedication (not to mention the great sense of  Czech humor ;-)) of the library studies team involved.

CIDES focuses on (1) collecting and analyzing practical social innovation lessons learnt by public libraries across the country, (2) refining and extending the most promising of those lessons through a range of incubators and accelerators – and (3) disseminating these lessons nation-wide. Underlying the approach is a solid methodology, of which the CommunitySensor methodology is becoming an integral part.

One way we use CommunitySensor is to chart the local social innovation collaboration ecosystems around participating Czech public libraries. As we are using the same mapping language for all library maps, it also becomes easier to do cross-case analysis, integrate maps, and even see connections at the national level.

More Czech connections: mapping public library social innovation ecosystems together

We have also done several mapping experiments to test and validate the participatory aspects of the methodology. Two of these experiments – one in Prague and one in Brno – nicely demonstrate the gist of the approach:

Mapping the social innovation ecosystem around the Prague Public library

In March 2018, we conducted a mapping experiment with around 35 librarians of the Prague municipal library. In break out groups, the librarians were to come up with local social innovation themes, then select and map existing or proposed initiatives that would fit those themes. We then all together tried to make sense of the emerging bigger picture in the concluding plenary discussion. This process was considered very valuable by participants for building a joint sense of understanding and ownership. It also helped to validate and inform the CIDES methodology for collecting, connecting, and scaling up social innovation lessons learnt with public libraries. This visual impression should convey the spirit of the mapping session:

 

 

 

Mapping the collaboration ecosystem around the #Brno2050 common agenda

Another experiment took place in Brno in October 2018. The city of Brno has invested heavily in an ambitious public agenda setting process to ask local stakeholders what their city should look like in 2050: #Brno2050. By design it has been a very participatory process to come up with the themes that matter to and are co-owned the citizens of Brno:

However, how to make these themes work in practice? How to go from idea(l)s to working, aligned initatives, projects, and programmes with collective impact? How to pool resources that were already there, acknowledging that Brno is a truly smart city in terms of its large social capital formed by its many vibrant communities?

To support this common agenda setting process for the city, we explored if and how we could use our emerging participatory collaboration mapping approach for social innovation in and by public libaries.

To this purpose, we held an initial meeting to do a quickscan of the existing Brno collaboration ecosystem, using the city themes as a starting point. About 30 participants – including many stakeholders representing various Brno social innovation initiatives – gathered at the Brno Jiří Mahen Library. We asked them to make a rough inventory of their own and other initiatives that they knew of. On the fly, we added as many of these initiatives as we could to the draft ecosystem map, so that many of the hidden connections between the initiatives were made visible immediately. We then again had a lively plenary discussion in which the participants commented on the collaboration patterns they saw emerging. It was a very fruitful and spirited exchange of ideas. Participants indeed saw this approach as a way forward to keep building momentum on not just dreaming about the long term city strategy, but also making it actually work in the long run. Representatives of the municipality were enthusiastic and committed to investigate if this approach could become part of their urban planning process.

To conclude this post, a visual summary capturing the involvement of the workshop participants building (on) their common city agenda:

 

 

 

More details about our methodology and the experiments we conducted will be shared in future research papers. This blog at least should give you a sneak preview of the cutting edge work currently being done in the Czech Republic on making public libraries catalyze social innovation.

PARTICIPATORY mapping of agricultural collaborations in Malawi

[Scroll down below for the full VISUAL story]

A first seed action to be further nurtured that came out of mapping the INGENAES Global Symposium and Learning Exchange conference was to use the combined CommunitySensor methodology and online Kumu network visualization tool for the participatory mapping of agricultural stakeholder collaborations in Malawi.

This Southern African country has an agricultural governance system consisting of many layers of organizational structures between the national and the village levels. This can result in collaboration inefficiencies if not carefully coordinated. In a joint initiative by INGENAES (Integrating Gender and Nutrition within Agricultural Extension Services)  and the Malawi-based SANE (Strengthening Agricultural and Nutrition Extension) sister project – both being implemented by the University of Illinois –  a pilot was started to use participatory collaboration mapping to strengthen the District Agriculture Extension Services System (DAESS). This is the country’s decentralised extension framework for enabling agricultural stakeholders to enhance coordination and collaboration. Our aim was to engage in a participatory process of identifying and organising agricultural issues for collective action within and across the governance levels.

The pilot is being co-ordinated by the Malawi conference participants who had proposed this seed action. It started a few months after the INGENAES conference in 2017, and is still ongoing. Pilot activities so far have included:

  1. defining a community network mapping language based on the community network ontology described here;
  2. creating a seed map using this language to capture the essence of the Malawi agricultural collaboration and governance ecosystem;
  3. training by CommunitySense of 10 Malawian agricultural extension professionals in the CommunitySensor methodology and Kumu tool;
  4. two field visits applying the methodology to local agricultural communities;
  5. a stakeholder sharing session with national Malawian agricultural organizations;
  6.  continuing to use and expand the mapping approach at the regional, district, and national levels.

Key to the Malawi implementation of our participatory collaboration mapping approach is that local agricultural communities are owners of their own maps. The mapping approach is being used by agricultural coordination platforms made up of diverse agricultural stakeholders (e.g., businesses, farmers, researchers, extensionists, etc.) who map initiatives within the communities where they work. As most villages do not have electrical power, posters are used to map several local initiatives at each session, thus spanning the digital divide. These initiative maps are then presented in turn to the overall session group by the community members. Symbolic connections between elements that the initiative maps have in common are made by connecting the posters with pieces of thread. The posters remain with the communities, since they are the owners of their own content.

The trained agricultural stakeholders take pictures of the posters, then add the posters to the online Kumu maps when back at their local office. During their next visit, they bring prints of the revised online maps, which can be discussed and further annotated, The Kumu tool then allows for individual online agricultural community maps to be aggregated into new views, so that interesting connections and patterns in the combined maps at the higher (area, district, and national levels) can be discovered. An example could be a certain stakeholder role prevalent in many local agricultural communities, thus that role could bridge community initiatives across villages, regions, and districts, spawning further sensemaking activities:

Stakeholder roles connecting different local agricultural community initiatives

All of this may sound rather abstract.  To show rather than tell about the essence of the mapping process – which are not the map artefacts but the PARTICIPATION process – below you find some photo impressions of how very much alive the various kickoff participatory mapping processes were. They capture the flow (and fun!) of participants mapping together in four subsequent steps: (1) training the agricultural extension officers in the capital Lilongwe; (2) the first mapping workshop with the Kalolo ASP (Area Stakeholder Panel) representatives, (3) the second mapping workshop with their peers of the Mbwadzulu ASP, and (4) a sneak preview of the subsequent scaling up the approach.

Before we continue, you should keep the following in mind: it is very easy to get lost in the cool tools and mesmerizing maps. However, the maps are not a goal in themselves. What matters is how they can help trigger processes of people coming together, better understanding one another, building trust and respect for them to engage in collective action that ultimately leads to lasting change for the common good, and an – at least – somewhat better world. The sense of energy, focus, fun and community that emanates from the below photo galleries, are exemplary of what community empowerment can be unleashed by making the invisible visible together…

So, join us on our Malawi mapping journey…

Step 1: Training the agricultural extension officers

[Click here to see the training slideshow]

 

Step 2: Testing the waters – The Kalolo ASP mapping session

[Click here to see the session slideshow]

 

Step 3: Refining the approach – The Mbwadzulu ASP mapping session

[Click here to see the session slideshow]

 

Step 4: Scaling up the approach

The Malawi case is ongoing, and results are still being written up. However, we hope that – like in the INGENAES conference case – this succinct case description gives a flavor of the community empowerment participatory collaboration mapping can generate. This point is stressed by a quote from one of the district level representatives:

“DAESS mapping provides a remarkable opportunity through which districts and DAES may easily plan and monitor the performance of the system in relation to delivery of extension services. The more people are oriented and the sooner the approach is rolled out to other districts, the more DAESS will become a force/system to reckon in the councils and at national level.”

Capturing the mood at the end of the stakeholder meeting in Lilongwe where the initial results were presented

Acknowledgments

The Malawi mapping project was partially supported financially by USAID.  Many thanks to SANE, the local pilot project team, in particular Stacia Nordin, the Lilongwe and Mangochi DAESS and the Kalolo and Mbwadzulu communities for their contributions and enthusiastic participation in helping to make this methodology their own, and sharing their stories. Pictures taken by Aggrey Mfune, Stacia Nordin and Aldo de Moor.

For a more detailed description of this case, see this recent journal article.

Mapping the World: the INGENAES Global Symposium and Learning Exchange

It all started with mapping the local: the Tilburg Urban Farming community. This January, however, I ended up mapping the global end of the agricultural spectrum: the INGENAES Global Symposium and Learning Exchange, held in Lusaka, Zambia. It was a wonderful meeting of minds of people from all over the world working on and passionate about the intersection of Gender, Nutrition, and Agricultural Extension.

The INGENAES conference crowd

Knowledge and learning exchanges as well as network building are key components of the United States Agency for International Development (USAID) funded Integrating Gender and Nutrition within Agricultural Extension Services (INGENAES) project. The project aims to stimulate the intersection between the sub-domains of gender, nutrition and agricultural extension services so that not only are farmers maximizing their participation in the agricultural value chain, but the nutrition needs of themselves, their families and communities are also served with the additional aspect of the pivotal role of women in this field. The January 2017 INGENAES Global Symposium and Learning Exchange in Zambia aimed to use mapping to catalyze this process, connecting practitioners and researchers across the sub-domains of the field, including participants designing and committing to follow-up activities back home.

Mapping the Conference

Our goal with this initial experiment was not to set up a fully participatory community network mapping process, as this would have required a much longer time frame and many more resources. We focused on the following questions:

  • What would an initial map representing both the diversity and common ground in this emerging field look like?
  • How to create it with contributions from the participants?
  • How to use the map to give conference participants some sense of what their emerging field literally looks like?
  • Can we design practical maps-based conference activities that help conference participants contribute to further field building?

To answer these questions, renowned group facilitator Nancy White,  INGENAES Associate Director Andrea Bohn, and I came up with a participatory process involving producing the actual map, facilitated sensemaking sessions, lots of commitment, as well as the essential bit of fun! We wanted to make the mapping and facilitation processes “dance together”, as it were, with the maps helping to set the agenda for engaged conversations held in the facilitated sessions, while also capturing conference results and “seeds for action” to be followed up on after the conference.

The conference map

The online conference map (as an artifact) is both an input to and an outcome of the mapping process that happened prior to, during, and after the conference. Key elements it includes are ThemesCountries, OrganizationsProjects/InitiativesWisdoms, and Actions . To make the map more readable, we included a number of views that show subsets of the elements and connections of the map: Collaboration Ecosystem, Themes, Organizations, Countries & Projects, Themes & Projects, Organizations & Projects, Themes & Wisdoms, and Themes & Actions.

The INGENAES conference map

The mapping process

The process consisted of three stages: (1) seeding the map (prior to the conference); (2) seeding collaborations (during the conference); and (3) growing the collaborations (after the conference).

Prior to the conference

We first defined the conceptual model for the map, comprising of the core types of elements and connections to be mapped, plus a taxonomy of themes relevant to the INGENAES domain. Next, we set up the tools ecosystem, consisting of the Kumu map, an online survey tool, and online discussion tool Disqus (which Kumu allows to be integrated with the map). We then collected initial data by asking all participants to fill out a form describing one of their flagship projects. The results were then used to create the seed map, consisting of a network of the collected elements and connections, and relevant views on this map.

We also designed an extensive content & process strategy on how to gather “wisdoms” and “(seeds for) actions”, drawing from Nancy’s inspiring “plumbers & poets” facilitation philosophy. The process design for the group interactions drew heavily from Liberating Structures, a set of 33 structures designed to liberate the knowledge and participation of everyone. These have shown to work very well in complex settings such as multidisciplinary field building.

During the conference

We started by introducing the mapping process via telling a “mapping story” using the metaphor of us being a band of “hunters/gatherers of wisdoms and actions”.

Tellling the mapping story

Having sensitized the participants to the ideas behind participatory mapping, the hard work of “harvesting wisdoms and actions” got started. In the sessions facilitated by Nancy, participants first started to share and capture lessons learnt as wisdoms. On the final day, participants interacting in small groups produced 98 “seed actions”, to be used for post-conference commitment and follow-up.

Conference participants capturing wisdoms & actions

Throughout the conference, participants could submit wisdom and action forms, which we partially grouped on the wall behind our “mapping station”. The collected forms and groupings made provided additional inputs to be added to the map by me in my role as map maker.

Trying to make sense of the submitted wisdoms & actions

In addition, all the while Nancy graphically recorded her impressions of the wisdoms and actions being shared on a large, wall-sized paper. This rich graphical picture further captured lessons learnt, complementing the online map.

Graphically recording the wisdoms & actions

The mapping process was amplified by the actions of the Social Media Reporters, a team of young Zambian reporters who were tasked with collecting stories and spreading the word about what was happening at the conference via social media. They for instance (re)tweeted messages about updates to the map. As we had the mapping station as our joint base, it was easier to keep each other informed about what was going on and needed to happen.

Working together with the social media reporters

After the conference

Participants were intrigued by the potential of participatory community network mapping as an approach to better capture and use conference outcomes, as exemplified by one of the comments received in the evaluation:

“I got a peek at many, but now need to go deeper. The Map and links will help”

Still a lot of work is needed to turn this pilot into a robust methodology. In an upcoming paper, we will share more details of the conference case. Furthermore, INGENAES is supporting a next round of methodology development, focusing on a specific country case. Stay tuned!

Conference mission accomplished!

 

Discovering common ground in European social innovation projects: mapping the BoostInno network collaboration

A while ago, I mentioned that I was going to share some exciting new community mapping projects I have been working on using my participatory community mapping methodology with online network visualization tool Kumu. After my post on mapping some Rotterdam Centres of Expertise, I now continue my series with the work I have been doing on mapping the collaboration in the URBACT BoostINNO project.

URBACT is an EU programme that aims “to enable cities to work together and develop integrated solutions to common urban challenges, by networking, learning from one another’s experiences, drawing lessons and identifying good practices to improve urban policies.”

BoostInno is one of the networks developed in URBACT,  with the aim to “enable public administrations to play a new role as public booster and brokers/facilitators of social innovation activities/projects/policies, by driving social innovation in, through and out the public sector.” Member cities include Gdansk (PL)-Lead partner, Paris (FR), Milan (IT), Turin (IT), Braga (PT), Barcelona (ES), Wroclaw (PL), Skane County (S), Baia Mare (RO), Strasbourg (FR), plus Lviv (UA) as an observer.

In preparation of one of its working meetings in Barcelona in November, I was asked to map the collaboration of the BoostInno network. Goal was to see if mapping this collaborative community of cities could help its members to make better sense of whom to work with and on what themes.  In particular, at this meeting, each city was to make a selection of other cities in the network to plan site visits to. Given that there were 11 cities present in Barcelona, and that there was only little dedicated time to meet and discuss with potential partners, it was felt that a map showing the common ground might be really helpful.

Prior to the meeting, we sent out a survey asking all cities to briefly describe 5 of their “flagship projects”, local projects that could serve as showcases of what they had to offer and share with their European peers. We also asked them to tag their projects with topics from the list of URBACT “Urban Topics”, concrete social innovation topics that cities work on and that URBACT has grouped in categories such as Integrated Urban Development, Economy, Environment, Governance, and Inclusion. Besides mapping those elements, I also added what “sharings” (concrete offerings) the cities wanted to “give” to and “use” from other cities. The resulting map literally shows the common ground of the BoostInno network, making it much easier to identify what is the common focus, but also to identify one’s own position and interests in the bigger scheme of things.

At the conference, I first presented the overall map, showing the big picture. However, I also set up a “mapping station”, where representatives of the various cities could come and see me. I then gave each of them a personalized tour showing how their city was positioned on the map, and what themes and  projects of other cities theirs was most closely related to.  In this way, precious meeting time could be used as efficiently as possible, as city representatives could more easily identify the potentially most relevant partners – also present in Barcelona – to talk to.

However, the buck didn’t stop there. As the BoostInno Lead Expert Peter Wolkowinski stated in his piece Why cities and their governance are vital keys to boosting social innovation, participatory community mapping goes way beyond the operational support. It has strategic political value too:

building communities depends on our capacities to intervene, to show results, to create maps, that allow intuitive sensemaking processes to exist. This in turn develops a common vision amoung participants, creating a very strong “social glue”. If used as tools for cross-fertilisation, for integrated action planning and doing, this kind of knowledge and feeling can be translated into political arguments, working at the core of the present crisis we are living through, where a total lack of trust has become what is common, but not what gives sense and unites different stakeholders.

As a now validated URBACT “Ad-Hoc Expert”, I aim to continue to work with the BoostInno team to weave my participatory community mapping methodology into the emerging social innovation approach of the network. I am excited to have this opportunity to keep working together with such committed people on ways to strengthen and share lessons about European collaboration on social innovation at the city level, the level where the conditions for the future prosperity and peace of our continent are being created…  To be continued.

Update July 14, 2017: A video interview held with me in Barcelona about the mapping project was just published:

Mapping the community networks of Centres of Expertise: the “Rotterdam Connections”

My community mapping work is taking off. I have been very busy with it, and have had little time to share the stories recently. Upcoming a series of blog posts introducing some of the very interesting mapping projects I have been doing since last year.

This first post is about starting mapping processes to support community building in two “centres of expertise” coordinated by the Rotterdam University of Applied Sciences.

The RDM Centre of Expertise

The RDM Centre of Expertise  has as its mission to develop better technical education, as well as new knowledge and sustainable innovations required by the Port and City of Rotterdam. It does so by supporting collaboration between educational institutes, research centres and corporations in a range of projects, also involving university lecturers and students. This collaboration takes place in a network of currently 7 communities of practice (CoPs).

Community mapping was considered to have potential to visualize the collaboration ecosystem not only within but especially across the various communities. To explore this potential, a pilot was conducted with two of the communities of practice: CoP Logistics and the CoP Future Mobility. These communities were selected as the community managers were already exploring cross-overs between the projects associated with their communities.

170307_RDM

In several iterations, a pilot Kumu map was produced, in which the focus was to find out the overlaps between projects and stakeholders between the different communities. It also shows the links with the educational institutes and programmes of the university, which is key, as these provide the centre with the students and researchers doing the applied research. This map is now being extended by the community managers and researchers of the CoE to make it cover increasingly more common ground.

The EMI Centre of Expertise

Another Rotterdam mapping case concerns EMI – the Expertise Centre Social Innovation.  This expertise centre focuses on addressing complex societal issues – “wicked problems” – related to living, working, care & well-being, and education in the district of Rotterdam-South, in which many of these problems are prevalent.

As a pilot, we developed an experimental map of one of the communities fostered by the expertise centre around its research and outreach programmes: “New in 010” (010 being the area code for Rotterdam).  In this programme, Obstetrics and Social Work and Services students support vulnerable pregnant women through house visits and organizing social events.

Whereas in the RDM Centre of Expertise the map focuses on visualizing project and stakeholder bridges between communities, the EMI map zooms in more on the activities and events within a community, as well as – again – the links with the educational institutes and programmes. Choosing the right “zoom level” is an essential design choice in community mapping projects. If you want to know more, check out this post on how to use community mapping with Kumu for collaborative sensemaking.

Nieuwe publicatie: Een Stadse Boeren Community Moet Je Samen Opkweken

Onlangs verschenen: A. de Moor (2015). Een Stadse Boeren Community Moet Je Samen Opkweken. In M. Bol, T. Cornet (eds.),Stadse Boeren voor Leefbaarheid: De Kracht van Groene Lijm, De Conceptenbouwers, Den Bosch. ISBN 978-90-823832-0-1

Abstract:

Stadslandbouw is helemaal in. Stadse boeren hebben een sterk gevoel bij een globale beweging te horen. Deze ‘sense of community’ is een belangrijke noodzakelijke voorwaarde om iets te kunnen bereiken. Maar hoe vertaal je die abstracte idealen in concrete actie? Niet individueel, maar met gelijkgestemden? En niet een continent verderop, maar hier in de buurt? Hoe krijg je al die groene kikkers in een gezamenlijke kruiwagen? En hoe krijg je die kruiwagen vervolgens waar hij nodig is?

 

New publication – Towards a participatory community mapping method: the Tilburg urban farming community case

Just published: A. de Moor  (2015), Towards a participatory community mapping method: the Tilburg urban farming community case. In Avram, Gabriela; De Cindio, Fiorella; Pipek, Volkmar (eds.) (2015): Proceedings of the Work-In-Progress Track of the 7th International Conference on Communities and Technologies, Limerick, Ireland, 27-30 June, 2015. in: International Reports on Socio-Informatics (IRSI), 12(1), 2015, pp.73-82.

Abstract

Urban farming communities often consist of many disjoint initiatives, while  having a strong need to overcome their fragmentation. Community mapping can help urban farmers make better sense of their collaboration. We describe a participatory community mapping approach being piloted in an urban farming community-building project in and around the city of Tilburg. The approach combines (1) a basic community mapping language, (2) a state of the art web-based community visualization tool, and (3) a participatory mapping process to support the community-building efforts. We outline the approach being developed and present initial results of applying it in the Tilburg case

Growing the Tilburg urban farming community map using Kumu

Introduction: The Tilburg Urban Farming Community

The Tilburg Urban Farmers Community is part of the Urban Farmers for a Liveable Brabant project. The project aims to strengthen and expand the urban farming communities in the cities of Tilburg, Den Bosch and Oss in the southern Dutch province of North Brabant. More precisely, its objective is to “create a larger impact of urban farming on the economy and society in a bottom-up way”. One of its sub-projects, driven by CommunitySense, is to literally map the Tilburg Urban Farming Community.

150316_rootsWhat does it mean to map a community? Traditionally, projects are often evaluated by the concrete deliverables they produce. However, when stimulating the growth and impact of a community or social network, this is too limited a measure. Just as important, if not more important, are the relations and interactions which emerge “below the surface” among the community members themselves and between them and their stakeholders. To stick to farming metaphors: in bamboo and other grasses it is not so much their shoots (”the products”), but especially the densely branched root system (”the relations and interactions”) which matter for future growth and impact.

The tool: Kumu

How to visualize this “community root system”? To this purpose, we use the new online tool Kumu. Its motto stresses why this is such a suitable tool for our purpose:

Harness the power of relationships. Kumu gives you the tools to track, visualize, and leverage relationships to overcome your toughest obstacles.

The essence of Kumu is that you make a map consisting of elements (e.g. activities like “projects” and their “results”) and connections (relations and interactions like “informedness” or “involvement”) between the elements. On the map, you can define different perspectives, in which Kumu only shows those elements and connections which interest you at that moment. To define perspectives, you can apply specific decorations and apply various kinds of foci and filters.

In this way, the whole being larger than the sum of its part can be shown (the total map), while it is also always possible to just display the particular part of the map most relevant to a particular stakeholder in the most effective way (a perspective). For example, an organization may be especially interested in its direct links with the activities in which it is involved in the community. Kumu therefore allows for only a partial map to be shown by applying a specific focus or filter to the total map.

Mapping the Community

Our set of core elements and connections, as well as their visualizations in Kumu, keeps evolving, driven by the developing applications of the community map.

Community Elements

Elements can be visualized by their own colors, icons and sizes. At the moment, we distinguish the following types of elements:

Participants:
Persons
Organizations
Communities
Roles that participants can play
Activities (dynamic process outcomes, e.g. “Organizing a Lunch”)
Results (static product outcomes, like “Exhibition Stand”, “Report”. NB activities are outcomes as well, but being processes, activities can generate other processes and results and are a direct source of community growth)
Tools that can be used to support activities:
Online Tools (e.g. Urban Farmers for Liveable Brabant-app, participant websites)
Physical Meetings (e.g. bilateral meetings, network meetings and lunches, workshops)

Community Connections

The essence of communities is not so much formed by these elements on their own, but by the kind,  quality, and number of connections that emerge between them. In increasing degree of involvement, we distinguish the following basic kinds of connections:

  • Informedness (”Geïnformeerdheid”): being informed about activities of the community, but not being part of it.
  • Membership (”Lidmaatschap””): being an explicit member of the community in the sense of having made a commitment to particpate
  • Involvement (”Betrokkenheid”): actual participation in the activities of the community
  • Producing (”Heeft Resultaat”): visible/measurable results produced

In Kumu, connections can be visualized by the combination of type, color, and width of their lines. For example, we represent Informedness by a thin blue line, whereas Producing is shown as a thick red line, indicating its much higher community-building contribution.

The community map

The community map consists of the total set of elements and connections representing the community. A snapshot of this map looks like this:
150316_StadseBoeren

For the latest “(a)live” version of the community map click here.

So many perspectives…

One of the most powerful features of Kumu is its ability to create and share advanced perspectives on the map. One feature is that the tool allows you to focus on particular elements. A useful property of focus-perspectives is that they can be shared as a link, so that by clicking it, one can always see the latest live version of these perspectives. Some examples:

Another type of perspective consists of filtering out particular elements and connections. For example, it could be useful to community managers to get a bird’s eye view just of which organizations are participating in what activities. This means going to the filter-menu and selecting only the checkboxes for the Organisation (”organisatie”) and Activity (”activiteit”)-elements and the Involvement (”Betrokkenheid”)-connection:

150316_filter perspective

Filter-views cannot be shared as links (yet), so they need to be manually configured every time one wants to see this perspective. (Part of) the resulting perspective is the following:

150316_filter perspective2

One can now easily see that several organization act as natural “bridges” between two main community activities, making them likely candidates to involve in organizing a joint event between those activities, for example.

So many applications…

This short introduction is not supposed to be exhaustive, but to inspire and get readers to think about finding other creative and effective ways to use community visualization tools. There are many other interesting Kumu features and ways to use them. For example, there is a whole array of “metrics”. The Degree-metric, for instance, gives an indication of which participants are likely to be local hubs and connectors within the community. Like filters, metrics also cannot yet be shared as links. Instead, they can be accessed by clicking the metrics-symbol at the bottom of the map: 150316_metrics

A community map is never finished and needs to be updated regularly. However, community mapping is not just about collecting the data and creating the map. Just as important, a community needs to think how to read and use it. Additional perspectives and uses will be developed as the community mapping requirements become clearer and new Kumu functionalities become available. Spin-off experiments have already emerged, like an initial map of the community network of Science Hub Brabant and a map-in-progress of the urban farmers network in the city of Den Bosch.

All of this has inspired me to think hard about how to turn such experiments into a real “participatory community mapping methodology”. Plenty of inspiration for future research & development…