The talk is based on a book chapter with the same title that will be published by Monash University Publishing in the fall. A preprint of this chapter can be downloaded here. Thanks to the students for all your great questions. If there’s any more, feel free to post them here as comments.
Already a while ago, but still worth a post: on August 5, I was an invited speaker at the Ticer Digital Libraries a la Carte 2009 summer school. In 2008, I attended their fascinating keynote summer school lecture by Stephen Abram. It was a privilege to be on the other side this year! Ticer stands for Tilburg Innovation Centre for Electronic Resources, and is a business unit of Tilburg University’s Library and IT Services. Every year, they organize a summer school, which is well attended by librarians, publishers, researchers, lecturers, and IT specialists interested in the latest developments in (digital) libraries.
My module concerned the Libraries and Collaborative Research Communities track. My co-speakers were John Butler (University of Minnesota), Judith Wusteman (University College Dublin), and Gary Olson (University of California, Irvine). We had a very stimulating day – with lots of questions from the audience - in which we explored this lively and quickly evolving field from many different angles, including topics like virtual communities as catalysts for advancing scholarship, the role of librarians in virtual research environments, and critical success factors for science collaboratories.
My own talk was about how to activate research collaboratories with collaboration patterns. I really enjoyed discussing this for me quite new field. It was good to see that many academic librarians agree that a technical information retrieval focus by itself does not suffice anymore and that serious efforts need to made to integrate communities, communication, and collaboration in their library processes and systems. The worlds of digital libraries and community informatics are still far apart, but interesting connections are forming. A topic that surely will grow in scope and impact in the years to come.
On Monday, I will give another version of the talk “From Inspiration to Activation: Making Online Collaborative Communities Work” that I gave at the University of Alabama in Huntsville, this time at the National Research Council Canada Institute for Information Technology in Fredericton, New Brunswick. It’s good to have another opportunity to present and get quality feedback on these ideas that have been keeping me busy for such a long time.
Inspiration is a necessary, but not a sufficient, condition for collaborative communities to work. Such communities often make use of complex Internet-based tool systems. In these systems, work gets distributed over many tools, often leading to the fragmentation of communicative acts. To address this problem, explicit attention needs to be paid to community activation. We outline a conceptual model of online collaborative communities. We introduce the use of collaboration patterns for defining socio-technical design solutions for activation problems. We illustrate the approach by discussing the results from a digital class experiment. Applications ranging from e-government to scientific collaborations are discussed.
The talk will webcast live: Mon March 23, 10:30 am – noon Atlantic Daylight Time:
Distant participants should be able to ask questions via chat.
(The archived version of my talk is available at: https://iitconnect01.iit.nrc.ca/p14825022/)
On January 21, I presented my lecture “From Inspiration to Activation: Making Online Collaborative Communities Work” in the UAHuntsville Distinguished Speaker Series. It was a revised version of the invited talk I gave at the ALOIS 2008 conference in Venice in May 2008. In the lecture I addressed how collaborative communities require not only the sense of purpose and drive provided by inspiration, but also the activation of the community in terms of explicitly supporting the initiation, execution, and evaluation of goal-oriented (online) communication processes. To this purpose, a socio-technical design process is needed in which the communicative context and tool system are matched.
A major theme in my lecture was the paradigm-shifting approach of the Obama administration to involve the general public, not only in getting elected, but also in providing ideas for and feedback on the policies proposed. Key priorities are communication, transparency, and participation, which, not coincidentially are also the foundations of the field of community informatics. Only four years ago, this new reality seemed only but a distant dream. It is incredibly exciting to witness community informatics history in the making, right in the heart of our global democratic system!
Although the Obama approach is a unique and most promising experiment on an unprecedented scale, it will need to go beyond current ambitions of soliciting feedback from individual citizens. In order to at least partially address the many highly complex, interlocking wicked problems like the credit crisis, global warming, poverty, environmental degradation and war, it will need to invest heavily in creating and nurturing a multitude of collaborative communities. These communities should bring together representatives of societal stakeholders such as government, science, corporations, NGOs, and so on. These communities should help them work together effectively and efficiently and break through organizational, political, disciplinary and ethnic boundaries. Only in this way can scalable solutions be developed that are workable and acceptable to the majority of people affected.
My presentation given at UAH can be viewed here:
Having finished my portal project, I am in Berlin now. As it’s been a very intense project, I really felt the need to “reset my brain” and decided to have a creative breather in Berlin. It’s a great city to visit for such a purpose, and to get inspiration for new R&D ideas. At the end of the week, I will be attending Barcamp Berlin 3.0, more about that later.
To warm up, I attended a nice event organized by Self Hub Berlin yesterday. Such hubs are increasingly being established in cities all over the world as creative places for social entrepreneurs. I already visited The Hub Rotterdam, and was curious to find out how things are done in their Berlin counterpart.
Yesterday’s event was dubbed “Pitching for Inspiration” and allowed a number of new social entrepreneurs to present their visions and solicit feedback from fellow entrepreneurs and other interested members of the audience. Afterwards, there was space and time for informal discussion. There was quite a variety of themes. To give you an idea, presentations included proposals for an institute for intergenerational learning, an academy for developing and realizing visions, a network of experienced entrepreneurs helping new ones, a theatre of young people performing for primary and high school kids showing them how to better deal with conflicts, an organization that aims to apply “wisdom of the crowds” by allowing many persons to vote on competing project proposals after a bidding period in which the proposers develop and defend their project ideas using blogs, an initiative to use web mashups to show wheelchair-barrier free locations in first Berlin, then Germany, then the world. There was also a presentation of an already established annual contest in which students can develop communications campaigns for non-profit organizations.
Most proposals were still in quite a premature stage, but it was nice to see the variety and enthusiasm with which they were presented. These hubs are all about developing relations, connecting ideas, and releasing energy, and there was plenty of all that around.
It is interesting to see how these hubs are very much place, i.e. city-based, yet at the same time they are part of a growing worldwide network, a “meta Hub”, as one of the participants called it. They remind me very much of Saskia Sassen’s work on the global and the local being necessarily very much intertwined when trying to understand what globalization really means. In particular, these hubs seem to be a key example of thinking communities, for which providing a good communications infrastructure and location, as well as resolving a wide range of social, professional, and financial constraints is essential for their success.
It’s been a busy time with my projects, too busy to keep up my blog. Of course, that is no excuse as very useful finally-get-into-and-stick-to-that-writing-habit sites like Write to Done try to tell us all the time. Well, us lesser mortals will have to keep practicing to get more disciplined, I guess.
On August 11, I attended a very inspiring lunch meeting at The Hub Rotterdam. Guest speaker was Maria Glauser, a host and co-director of The Hub London. We all shared stories about what we do and aspire as the “social entrepreneurs” of the present or near future. In their own words:
The Hub’s business is social innovation. Our core product is flexible membership of inspirational and highly resourced habitats in the world’s major cities for social innovators to work, meet, learn, connect and realise progressive ideas. The Hub is currently located in London, Bristol, Johannesburg, Berlin, Cairo, Sao Paulo and Rotterdam. Hubs are being started in Amsterdam, Brussels, Halifax, Madrid, Mumbai and Tel Aviv/Jaffa
I particularly like the summary of their essence, as described on The Hub’s main site:
People who see and do things differently
Places for working, meeting, innovating, learning and relaxing
Ideas that might just change the world a little
The Hub is pioneering concepts, methods, and techniques for enlightened social entrepreneurship. They should be watched as a creative catalyst, linking the worlds of high ideals with practical business. Although small in size, their ideas could and should influence more traditional innovation initiatives and networks, so their impact can spread more rapidly. It will therefore be interesting to find out how all these initiatives best connect with and mutually benefit one another.
On May 5-6, I will be attending, as an invited speaker, the ALOIS (Action in Language, Organisations, and Information Systems) conference in Venice. Apart from the wonderful venue, it is going be a very interesting conference, in the best tradition of the Language/Action Perspective and Pragmatic Web conferences.
Here is the abstract of my talk and paper:
Activating Online Collaborative Communities
Collaborative communities often make use of complex tool systems. In these systems, work gets fragmented over many tools, often halting communication. We discuss online community activation in terms of the Language/Action Perspective, and its more recent offshoot, the Pragmatic Web. We propose collaboration patterns for defining high-level socio-technical design solutions for activation problems. We illustrate the approach using examples from a digital tutorial case.
A book edited by A book edited by Aggelos Liapis, Vrije Universiteit Brussel, Brussels, Belgium
Julian Malins, The Robert Gordon University, Aberdeen, Scotland UK
Stijn Christiaens, Vrije Universiteit Brussel, Brussels, Belgium
Pieter De Leenheer, Vrije Universiteit Brussel, Brussels, Belgium
One of the principal objectives of this new book is to suggest improved tools and methodologies for CSCW which can be applied in a variety of disciplines and professional contexts. The book will explore the nature of creativity and how this relates to CSCW. In particular this book will identify the factors that limit creativity in virtual teams when using online collaborative environments.
The overall objectives of the book are as follows: