New publication – Community Digital Storytelling for Collective Intelligence: towards a Storytelling Cycle of Trust

S. Copeland and A. de Moor (2017). Community Digital Storytelling for Collective Intelligence: towards a Storytelling Cycle of Trust. AI & Society, https://doi.org/10.1007/s00146-017-0744-1 (download preprint or read article online).

Abstract

Digital storytelling has become a popular method for curating community, organisational, and individual narratives. Since its beginnings over 20 years ago, projects have sprung up across the globe, where authentic voice is found in the narration of lived experiences. Contributing to a Collective Intelligence for the Common Good, the authors of this paper ask how shared stories can bring impetus to community groups to help identify what they seek to change, and how digital storytelling can be effectively implemented in community partnership projects to enable authentic voices to be carried to other stakeholders in society. The Community Digital Storytelling (CDST) method is introduced as a means for addressing community-of-place issues. There are five stages to this method: preparation, story telling, story digitisation, digital story sense-making, and digital story sharing. Additionally, a Storytelling Cycle of Trust framework is proposed. We identify four trust dimensions as being imperative foundations in implementing community digital media interventions for the common good: legitimacy, authenticity, synergy, and commons. This framework is concerned with increasing the impact that everyday stories can have on society; it is an engine driving prolonged storytelling. From this perspective, we consider the ability to scale up the scope and benefit of stories in civic contexts. To illustrate this framework, we use experiences from the CDST workshop in northern Britain and compare this with a social innovation project in the southern Netherlands.

 

The Tilburg story of knowledge sharing for social innovation

Last October, I gave an invited talk at the School of Communication and Information, Rutgers University, USA. Topic of my talk was “Knowledge Sharing for Social Innovation: The Dutch Tilburg Regional Case”. I published the slides of my talk in a previous post. In the meantime, however, with the help of the good people of Rutgers’ IT staff, I worked on creating an indexed YouTube version of the video recording that was made of my presentation. In it, you can find the Tilburg story of knowledge sharing for social innovation. It contains the slides combined with my presenting them, plus a very lively Q&A with the audience afterwards. In this YouTube video, you can watch me tell the full story. Click here to get a larger version (handy for reading those crowded slides!).

If you want to jump to a particular topic, see the index below the video.

Jump to:

• Introduction
• Wicked Problems Abound
• Social Innovation
• Midden-Brabant: THE Dutch Social Innovation Region
• Transforming Education: Prins Heerlijk
• Transforming Healthcare: Into D’Mentia
• The Social Innovation Process
• Designing Case Conversations: Social Innovation Collaboration Model
• Collaboration Patterns: Capturing socio-technical Lessons Learnt
• Regional Social Innovation Ecosystem
• 2010: Regional Strategic SI Agenda (“10 km”)
• 2013: Catalyzing Social Innovation (“5 km”)
• Need for Better Knowledge Sharing: Catalyzing & Connecting Conversations
• Towards a Regional Knowledge Sharing Living Lab
• Pathfinders
• Social Innovation Award Academy
• European Social Innovation Week
• Storytelling Architecture
• Experiment: Tilburg University Language Center Students
• Storytelling Pattern: Student Assignments
• KnowledgeCloud
• The Internet: Information Tsunami
• KnowledgeCloud: Providing Regional Context
• KnowledgeCloud: Two Interlocking Conversation Dynamics
• KnowledgeWorkshops: Generating Focus, Trust, Commitment
• Knowledge Groups: Continuing the Conversations Online
• KnowledgeCloud Tags: Connecting Conversations Across Groups
• KnowledgeMakery: Providing Physical Conversation Spaces
• KnowledgeCloud: Taking Off
• Building Up the Living Lab: One Pattern at a Time
• Research Questions
• Conclusion
• Q&A 

Earlier, we identified the Tilburg region to be full of social innovations, but still being weak in the knowledge sharing about them. Hopefully, my talk is one of many, many more. Looking forward to learning about your own stories.